TimeControl Support

This area is devoted to HMS Software product users. You'll find constant updates here. We keep adding to the Knowledge Base, product updates and document files.

It's a good place to come back to on a regular basis. You will need to login and enter your TimeControl serial number in order to access some of these areas. Some areas are restricted to those who have a current maintenance and support contract for TimeControl.

PLEASE NOTE: This section is restricted to customers who have a current TimeControl support and maintenance agreement including those who have purchased in the last year or those who have a current TimeControlOnline subscription.

**If you already have registered on the TimeControl.com site, please use that login information and ensure that your TimeControl serial number has been entered in your profile.

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    Updates/Patches

    Here you'll find updates to TimeControl.
    The latest updates for:
    TimeControl: 8.3.0.2, released: July 21, 2022
    TimeControl Industrial: 8.3.0.2, released: July 21, 2022
    TimeControl Online: 8.3.0.2, released: September 26, 2022
    TimeControl Project: 8.3.0.1, released: July 6, 2022

    Visit Updates/Patches
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    Plugins

    User and staff contributed plugable filters, reports and validation rules.

    Visit Plugins
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    Blog

    The TimeControl Blog contains numerous tips, techniques and other posts created by the HMS technical and consulting staff. It's the first stop for our own internal personnel to find information on how to deal with a technical usage challenge in TimeControl.

    Visit Blog
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    Tech Support

    Need some help? This is the place to ask. Send a request to our Tech Support department by filling out this form. The request is instantly transmitted to all tech support technicians who are currently available. Please include as much detail as possible.

    Visit Tech Support
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    FAQ

    HMS maintains a list here of frequently asked questions and responses for technical issues.

    Visit FAQ
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    Troubleshooting Guide

    Most clients are able to resolve issues with TimeControl on their own and this troubleshooting guide can suggest areas that can be checked by the client before having to contactd TimeControl technical support directly.

    Read the Guide